Effective Date: 01 May 2025
This Privacy Policy explains how Bikemandu (“we,” “us,” or “our”) collects, uses, and protects the personal information of customers who use our motorcycle rentals and travel services.
- Information We Collect
- We may collect the following types of personal information:
- Identification and Contact Details: Name, phone number, email address, mailing address, and passport or ID information.
- Payment Information: Credit/debit card details or other billing information.
- Travel Preferences: Tour selections, destination choices, accommodation needs, and dietary requirements.
- Technical Data: IP address, browser type, and information from cookies (for website analytics and functionality).
- How We Use Your Information
We use your personal data to:
- Process bookings and deliver our motorcycle and travel services.
- Communicate about bookings, confirmations, schedules, and changes.
- Provide customer support and respond to inquiries.
- Improve and personalize our services.
- Send promotional emails or offers (only if you have opted in).
- Information Sharing
We may share your information with:
- Trusted Partners and Service Providers: Such as hotels, airlines, tour operators, and payment processors, to fulfil your bookings.
- Legal Authorities: When required by law, court order, or to protect our rights and the safety of our clients or others.
We do not sell or rent personal information to third parties.
- Data Security
We take reasonable and appropriate security measures to safeguard your personal data from unauthorized access, misuse, alteration, or loss during transmission and storage.
- Data Retention
We retain personal information only as long as necessary for the purposes outlined above or to comply with legal and regulatory requirements.
- Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal data, where legally applicable.
- Withdraw consent or object to marketing communications.
To exercise your rights, contact us using the information below.
- Consent
By using our website or booking our services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”
- Contact Us
For questions or concerns about this Privacy Policy or how we handle personal data, please contact us at:
Email: info@bikemandu.com
Phone: +977 9803522833